First impressions were fantastic! We're new to the Island, and I had read many glowing reviews of Dr. Zetz and his support team, and now I'm a believer! We have four kids that will all eventually need work, I'm assuming, so I am certain we'll be getting to know everyone there real well over the next 8 years! Everyone is very professional, knows there stuff, very thorough in explaining everything, and made my daughter feel extremely comfortable and confident. The office is neat and tidy, and very well designed, creating a friendly and relaxing environment.